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Shipping - Returns - Payments

Shipping 

Kindly note that some deliveries may be temporarily impacted due to the impending Royal Mail strike. Click here for further information.

 

 Returns

Every product we create contains only the finest possible ingredients. However if you are not 100% satisfied with one of our products. It is simple — you can return them at any time within 90 days of receipt for a full refund or exchange. Bottles should be in the original packing,  unopened and in a re-saleable condition. The cost of returning the goods is borne by you. If items received are not what you ordered, or are damaged, please notify us within 90 days of receipt. No claims for refund will be accepted by us after that time.  
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Payments

Payments are processed by our selected reputable payment service providers. No credit card details are collected or stored by us. You can choose Paypal, AmazonPay, GooglePay or other payment methods for debit/credit card payments. PLEASE NOTE: Payments through these companies might appear with their names on your statement. In exceptional circumstances, we can accept bank transfers. Please contact us on +44 20 3994 2919, or write to us at contact@naturecomplete.com for further details.

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