It's simple — if you are not 100% satisfied with one of our products, you can return them at any time within 60 days of receipt for a full refund or exchange. Bottles should be in the original packing, unopened and in a re-saleable condition. The cost of returning the goods is borne by you. If items received are not what you ordered, or are damaged, please notify us within 30 days of receipt. No claims for refund will be accepted by us after that time.